We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love how it feels on my waist. It’s not heavy at all, a perfect weight for me. The color is exactly as I wanted, I hope it won’t darken. The stones seem to be durable, and the chain too, even though it looks fragile. I love it, it looks bold and sexy and attracts attention easily
I like that this chain is very noticeable and thin, and doesn't look heavy, even though there are three layers. And it’s very bright, brighter than I expected.
The chain is like in the photo, really pretty. I especially like the fact that the chain can be adjusted according to my own waist size
I was surprised that it actually fit. It looks really cute and has a lot of length for different size waists.
Well, it looks very nice. It is a pity that the photos do not show all the beauty of the product.
The quality of the chain is good. Looks more expensive than its price.
Excellent product, I'm very happy with my chain.❤️ It’s so bright and shiny!
Very gentle, beautiful chain. I like the color and the stones
Slightly too long for me but it is exactly as described
The chain itself is beautiful, but i didn’t like the lock
Looks very stylish, can’t wait to wear it